BIG FIVE ELEPHANT

Shipping & Handling Rates

Current Standard Shipping Rate:

• R120

Shipping Times

After credit card verification and order processing, your order will be shipped from Johannesburg, Gauteng based on the content of your order as listed below.  

Standard Shipping:

• Ships in 1-3 business days for stock merchandise
• Standard shipping orders ship via ground delivery.
• Shipping times are estimates and exceptions may apply.

       You can check on current order status by logging into your account.  

Orders are shipped Monday through Friday only. We are closed major holidays including: New Year's Eve, New Year's Day, Easter, Christmas Eve, and Christmas.

    Rules

Properly completed orders will be shipped according to the service guidelines listed above. Orders are properly completed after credit card authorizations are obtained and shipping address is confirmed. In addition, Zippo reserves the right to hold and/or cancel any order for suspected fraud. Orders that cannot be properly completed will be cancelled and the customer will be notified via email.

Multiple Addresses

Unfortunately we are unable to split ship orders to different addresses.  We are happy to ship your order where you need it to go, but you will need to place a separate order for each address that you need items shipped to. Shipping and handling rates, as well as applicable sales taxes, apply for each delivery address.

International Orders

We are happy to ship to addresses within South Africa. We are unable to ship to international addresses. If you are outside of South Africa., please visit the authorized Zippo retailer in your country.

Shipping Restrictions

Due to carrier shipping regulations, Zippo windproof lighters are shipped without lighter fluid. To use your Zippo lighter, fill with Zippo premium lighter fluid.

There are several products like: fuel, lighter fluid, and Classic and Slim lighter gift sets that must ship standard ground due to carrier restrictions. If you order other products within an order that includes one of these products, expedited shipping is not a valid option for shipping.